Quest Joondalup

Our plane was delayed leaving Brisbane by over an hour which meant our check-in time was going to be after midnight! When I rang the person said 'not a problem at all just ring the afterhours number and I'll come down and let you in' The location was perfect and the suburb so beautiful, clean and quiet. The room had been left for our late arrival with the air conditioner on and some music playing on the TV. It was very clean and spacious. All the staff we encounted were lovely and friendly. The washer and dryer in the room are a definite bonus but even if you don't get that there is guest one's downstairs that can be used for free! You don't see than in any motels anymore.

We love the variety of rooms available, all with everything needed for our stay (fridge, stove top, microwave, kettle, toaster, coffee machine and all utensils). Comfy bed, room serviced most days and tea/coffee/milk/ shower gels etc replenished. All staff are welcoming and very helpful. Great to have the guest self use laundry. 10 mins walk to Joondalup railway /bus station through Lakeside shopping centre with cinema, eating places, supermarkets and huge range of clothing shops. 5 mins walk to local restaurants and bars. We always stay here when visiting our family...it's great!

The staff were INCREDIBLE. Note to self when international bands come to town, it's royally messy to find accommodation...... There was a last minute cluster---- with another accommodation provider who cancelled their booking ( Had overbooked/? emergency issue) and through this very website (Booking.com) it was arranged to stay at Quest. So - unfortunately due to a further issue, i rocked up only to find that nope, that too had been cancelled. To say I was disappointed would be an understatement, BUT, I could not have asked for more supportive, understanding people when dealing with a sudden " oh wow where the hell do I stay for a training program now Perth is essentially booked solid?" Lucky for me I had managed to book the NEXT night with Quest - BEST EVER. Seriously, I got greeted with genuine warmth, my room was absolutely spotless AND they even gave me some little choccies as a gesture of good will! 100% recommend staying with them - Easily the best Quest I've stayed for customer service!!

My recent stay at the Quest was excellent and the location is within a 5 minute walk to the Lakeside shopping complex and Jooundalup station. The hotel itself is modern and well-maintained, with very good amenities and comfortable rooms that are perfect for a relaxing stay. The staff at the Quest are incredibly friendly and helpful, and they went out of their way to ensure that my stay was enjoyable. The room was spotlessly clean and well-appointed, with all the necessary amenities that I needed to make my stay comfortable.

We were attending a birthday party, so location was perfect. Staff were very pleasant and helpful. Only stayed the night but it was well catered for Longer stays, with a very well stocked kitchenet. Washing machines and dryer were located on the ground floor.